Refund policy
At Trendify Now, customer satisfaction is important to us. Please read our Return & Refund Policy carefully before making a purchase.
Return Policy
We offer a 3-day return policy, which means you must request a return within 3 days of receiving your order.
Eligibility for Returns
To qualify for a return:
The item must be unused, unworn, and in the same condition as received
All original tags must be attached
The item must be in its original packaging
Proof of purchase or receipt is required
Items that do not meet these conditions will not be accepted.
How to Request a Return
To initiate a return, please contact us at:
📧 za454428@gmail.com
Once your return request is approved, we will provide you with:
Return instructions
Return shipping details
🚫 Items sent back without prior approval will not be accepted.
Return Address
Approved returns should be sent to:
Chaklala Scheme III, Rawalpindi, Pakistan
Damaged, Defective, or Incorrect Items
Please inspect your order immediately upon delivery.
If you receive a damaged, defective, or wrong item, contact us within 24 hours of delivery with clear pictures so we can resolve the issue promptly.
Non-Returnable Items
Certain items are non-returnable, including but not limited to:
Sale or discounted items
Customized or made-to-order products
Items damaged due to customer misuse
These items cannot be returned or refunded.
Exchanges
We do not offer direct exchanges.
To receive a different item, please:
Return the original item (if eligible)
Place a new order after the return is approved
Refund Policy
Once we receive and inspect your returned item, we will notify you about the approval status.
Approved refunds will be issued to the original payment method
Refund processing time is up to 15 business days
Banks or payment providers may take additional time to reflect the refund
If 15 business days have passed since approval and you have not received your refund, please contact us atza454428@gmail.com